South Arm Retreats Hotel - East Jordan

great stay but minor room issues

The beds were comfortable. The staff was accommodating, allowing our dogs to stay with us almost immediately. The family suite had ample space for everyone to enjoy our time together. We really appreciated the lovely lake view from our room.

The only downside was the weak shower pressure, which could use improvement.

We got a room with walk-in showers.

Everything was excellent, favourable location near to Traverse City as well as a great restaurant, superfriendly staff. Our hotel room was neat and spotless with a hammock. There were cable channels, a microwave and a refrigerator provided:)))

We explored the lake for kayaking and took a trip to Boyne Falls for some fun. Clean accommodations and friendly staff made it even better. Perfect spot for those who enjoy the outdoors!

The portable air conditioning units weren't effective and it got a bit warm at night.

Enjoyed our decent sized and updated rooms.

Units with a hammock. The location was particularly good - near to public accessible beaches. The hotel employees were very helpful.

Great spot for fishing!

This place was perfect for our bass tournament. Super close by, a huge plus. The room was cozy and had all the basics-fridge, microwave, and a little table. Had a bit of trouble getting toilet paper since no one was around. It would be nice if there was someone on site. Good vibes!

The room was clean and warm, but the access procedure was frustrating.

The location was ideal and the check-in process was seamless, which I really appreciated. The accommodations were clean and exceeded my expectations, especially compared to my past experience in east jordan. The comfortable bed and thoughtful amenities made for a relaxing spa holiday.

shower pressure was weak.

The location was easy to find and the accommodations were clean, which I really appreciated during my stay. I loved the seamless check-in process and that I didn’t have to engage in small talk. The shower pressure was weak, which was a bit disappointing. I felt the place exceeded my expectations for a short trip.

Location ideal. Clean accommodations was pretty good. Weak shower pressure.

Perfect Location with Comfortable Accommodations

The location was fantastic for our fishing trip and the rooms weresuper clean and cozy. The larger coffee pot was a nice touch. It was a bit frustrating that there was no staff available on-site when we needed extra supplies.

I appreciated the seamless check-in process and the cleanliness of the accommodations. The location was ideal for my needs. The comfortable bed ensured a good night's rest.

The location was ideal for our fishing tournament, with access to nearby events. The room was small but cozy, with a full-size coffee pot which was greatly appreciated, unlike other hotels offering only single cup options. The absence of on-site staff was frustrating, especially when we needed more toilet paper. We ended up purchasing it ourselves. Encountering an issue with the door code at check-in. A better system for guest assistance is definitely needed.

would like to stay here on the next trip

Room was clean with a comfortable bed. Loved the coffee machine, fridge, and tv. Great view of the lake too. The common area had an air fryer which was cool, and the air purifier in our room helped with allergies. Amenities exceeded my expectations for the price.

The comfy bed was the highlight of my stay! Super clean room, but the shower pressure could use some improvement. A pleasant experience 😊